As a key member of the Commercial team, you will manage existing and potential customer relationships to increase sales, profitability and customer satisfaction. You will provide support to the Commercial & Contracts Manager to minimize commercial risk to the business.

Key Responsibilities:

• Be the main point of interface for Customer Accounts
• Ensure that all customer issues are managed effectively and resolved to the mutual satisfaction of the business and our customers
• Ensure that contracts entered into by the Company are subject to acceptable conditions
• Reviewing, re-drafting and negotiating proposed contractual conditions with customers/partners
• Maintain the Company’s agreements and Contracts Register
• Provide support to proposals to develop business opportunities
• Ensure that the Company’s contractual obligations are communicated to all areas of the business
• Ensure that the Company undertakes a contract review process
• Be prepared to travel to support current and future products on customer sites
• Provide proposals and quotations following the company processes
• Liaise with Team Managers to ensure that the budget and sales forecasts are met.
• Provide monthly rolling internal sales forecasts and order intake forecasts
• Contribute to the company’s budget and strategic setting process

Key Requirements:

• Well organised confident professional able to take the lead on Customer issues.
• Can demonstrate Commercial awareness/business acumen and attention to detail
• Ability to identify key areas in contract terms supplied by other parties that if accepted would represent a significant risk to the Company
• Can negotiate long term supply agreements
• Experience of Aerospace or Long Term complex contracts
• Customer focused but with strong understanding of the impact on the business
• Good clear presenter
• Able to analyse market trends
• Experience of liaising with internal and external customers
• Plans work and delivers on time
• Makes timely decisions within the scope of the role
• Good application of Microsoft packages and relevant software for the role
• Minimum 3 A levels essential with further qualifications, (degree or equivalent) desirable

Call Vicki Ashton now on 01353 667005 or email vicki@neavesandneat.co.uk